We at ChiOnline understand you value your privacy and we make efforts to
respect that privacy when
you use our services. This policy explains what information we collect and why we collect it, how we use
that information, and the choices we offer including how to access or update that information.
We collect but do not link personal and activity data for non-authenticated visitors.
technologies like cookies (small files stored by your browser), web beacons, or unique device identifiers
to anonymously identify your computer or device so we can deliver a better experience. Our systems also log
information like your browser, operating system and IP address.
Our public website and the websites you create through our service are not designed to associate personal information
with your activities (such as pages you view or things you click on or search for) for non-authenticated
We do not knowingly contact or collect personal information from children under 13. If you believe we have
collected such information, please contact us so we can promptly obtain parental consent or remove the
We collect and link personal and activity data for authenticated customers.
If you have
signed up for an account at any service tier and are logged in to the service (the Control Panel), information
like your browser, operating system and IP address are associated to your account which contains any personally
identifiable information you have provided during sign up, or later through your use of the service. This
is generally only used to provide customer support when you call or email our support department, as well
as software functionality of our website building service.
We do not store or share your precise location from web browser or device "location
do not use web browser or mobile device location services to collect or store precise location data for you
or your website's visitors. When you register with us, we do collect any physical address information you
provide to us for the purpose of billing your personal or business credit card.
We may keep data indefinitely
Generally we keep your account data indefinitely for the
purpose of restoring your website should you choose to discontinue service with us and then reactivate at
a later date.
Our free website service tier displays ads on our customers' websites
cookies to serve ads based on a user's prior visits to your free website. Google's use of the DoubleClick
cookie enables it and its partners to serve ads to your users based on their visit to your sites
and/or other sites on the Internet. Users may opt out of the use of the DoubleClick cookie for interest-based
advertising by visiting Google's ads preference
Analytics providers access data on our behalf
Analytics companies may access
anonymous data (such as your IP address or device ID) to help us understand how our services
are used. They use this data solely on our behalf. They do not share it except in aggregate form;
no data is shared as to any individual user.
We take steps to protect personal information
We take reasonable steps to secure
your personally identifiable information against unauthorized access or disclosure. We encrypt
transmission of data on pages where you provide payment information. However, no security or
encryption method can be guaranteed to protect information from hackers or human error.
Information we collect may be stored or processed on computers located in any country where we do
business — currently the USA only.
Special situations may require disclosure of your data
To operate the service,
we also may make identifiable and anonymous information available to third parties in these limited
circumstances: (1) with your express consent, (2) when we have a good faith belief it is required
by law, (3) when we have a good faith belief it is necessary to protect our rights or property,
or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale
of assets. Your consent will not be required for disclosure in these cases, but we will attempt
to notify you, to the extent permitted by law to do so.
You can request to see your personal data
You can contact us through our
customer support to request to see this information. We do not have any personally
information for anyone who has not signed up our registered for our services. Generally the
purpose of storing this information is to provide customer support and website service functionality.
Mobile Phone Numbers
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
changes to our policies, we will place a prominent notice on our website or application. If the
change materially affects registered users, we will send a notice to you by email, push notification
Additional specifics about our service can be found in the Service Agreement